Self-Storage FAQs

Payment is by monthly Direct Debit, taken on the 1st of each month. You can cancel at any time.

Yes. You pay a refundable £50 deposit for the lock when your agreement starts. Each key fob costs £20. Locks are only needed for outdoor units.

One month. There are no long-term contracts.

One month's notice in writing or by email. Once you've vacated the unit and returned the lock and key fobs, we will refund your deposit.

Our units are priced from £81 to £150 per month, including VAT. The price depends on the size you choose. You can check current prices and unit dimensions on our Prices and Size Guide pages.

We have four unit sizes: 65, 77, 86 and 155 sq ft. A smaller unit suits the contents of a one- or two-bedroom flat. A larger unit is better for a house move, business stock or archive storage. If you are unsure, use our Size Guide or ask us for help.

Yes, subject to availability. If your needs change, speak to us and we will help you move to a more suitable unit.

You can access the site 24 hours a day, every day, using your personal keyfob.

Yes. Most units have drive-up access, with space for cars, vans and lorries. You can load and unload directly from your vehicle.

An on-site forklift is available to help with heavier or palletised items, subject to terms and availability — just ask and we'll do our best to assist.

Our units are 8ft wide and raised off the ground. Smaller vehicles may fit using suitable ramps, but we recommend contacting us first to confirm suitability.

Yes. Our units are clean, dry and well ventilated, making them suitable for furniture, household items, documents and business stock.

For safety and legal reasons, we cannot accept hazardous, flammable, perishable or illegal items. If you're unsure whether something is suitable, please ask.

Access is via our automatic gates and your unique key fob. It is quick, simple, and secure. If you need help, just contact us.

Yes. We offer drive-up access, so you can park close to your unit for easy loading and unloading.

The site has 24-hour CCTV and an automated gate with personalised key-fob entry, so only authorised customers can enter.

We insure the structure of the unit against damage. We strongly recommend that you insure the contents separately. We work with Insurastore – a specialist self-storage insurer. You can get a quote directly through their website.

We're at Bottisham Place Business Units, High Street, Bottisham, Cambridge, CB25 9BB — just off the A14, between Cambridge and Newmarket.

Yes. We store stock, tools, equipment and archives for small businesses. Our units are secure, flexible and easy to access.